{"id":659,"date":"2020-11-26T11:58:35","date_gmt":"2020-11-26T10:58:35","guid":{"rendered":"https:\/\/libertyhousing.dk\/faq\/"},"modified":"2021-01-26T12:12:39","modified_gmt":"2021-01-26T11:12:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/libertyhousing.dk\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently asked questions<\/h1><\/div><\/div><\/div><\/div><\/div>
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FAQ for landlord<\/h3><\/div><\/div><\/div>
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<\/i><\/i><\/span>How much does Liberty Housing require for deposits?<\/span><\/a><\/h4><\/div>
We generally require a three-month deposit from tenants, and in some cases we also require a month\u2019s rent paid in advance.<\/div><\/div><\/div>

<\/i><\/i><\/span>Who does the tenant transfer the deposit and advance rent to?<\/span><\/a><\/h4><\/div>
The tenant always transfers the deposit and advance rent (if applicable) to us at Liberty Housing, after which we transfer the deposit (minus our agreed fee) to the property owner\u2019s bank account.<\/div><\/div><\/div>

<\/i><\/i><\/span>What benefits do I get from the marketing contribution?<\/span><\/a><\/h4><\/div>
First and foremost, it ensures that finding a tenant for your rental property remains a top priority for us in every interaction with our extensive network. In addition, the marketing contribution covers exposure of your rental property on all the online services we find relevant and reliable, i.e. boligportal.dk, lejebolig.dk, etc. Finally, your rental property will be displayed on libertyhousing.dk as well as on our social media profiles on Facebook, Instagram and LinkedIn.<\/div><\/div><\/div>

<\/i><\/i><\/span>What kinds of tenants does Liberty Housing have\/look for?<\/span><\/a><\/h4><\/div>
We typically have a lot of so-called \u2018expat\u2019 clients working at large companies based in Denmark and who are therefore looking for rental accommodation. Our tenants also include ordinary Danish families, couples or singles who have choose to rent for various reasons. All the tenants we serve as intermediaries for have been assessed as being good and stable tenants.<\/div><\/div><\/div>

<\/i><\/i><\/span>How early should we get started on the process of renting out our property?<\/span><\/a><\/h4><\/div>
It goes without saying that the more time we have to find a tenant, the greater the chance of getting your property rented out by your preferred move-in date. Generally, we recommend arranging viewings three months before you would like a tenant to move in. However, it\u2019s also possible to find interested tenants with as little as 4-6 weeks\u2019 notice.<\/div><\/div><\/div>

<\/i><\/i><\/span>Are we allowed to find our own tenant?<\/span><\/a><\/h4><\/div>
As the property owner, it goes without saying that you have the right to find your own tenant while the listing agreement remains in force. However, we will still be entitled to our full fee, which also means that we can still help with assessing potential tenants, negotiating and drafting the rental agreement and so forth.<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we terminate the rental agreement before it expires?<\/span><\/a><\/h4><\/div>
Landlords have no legal possibility to terminate the tenancy during the rental period stated in the rental agreement. This is stipulated in Danish rent legislation. In other words, you will be unable to evict the tenant before time unless you and the tenant come to a special arrangement.<\/div><\/div><\/div>

<\/i><\/i><\/span>What is the shortest possible period I can rent out my property?<\/span><\/a><\/h4><\/div>
At minimum, we recommend a rental period of 3-4 months, but you can rent out your property for as short a period as you like – even daily. Regardless of the rental period length, however, there are some rules and pitfalls you should be aware of in relation to renting out your property for a restricted period of time. Among other things, you need a valid reason for renting out your property for a specific period, such as being posted abroad (and unfortunately, there is no such thing as a list of \u2018approved\u2019 reasons you can look up). You can either look up the rules yourself in the Danish Rent Act or allow us to help you navigate through the rules. Given that we are professionals who work daily with rental properties, we are always up to date on the most recent rules and regulations.<\/div><\/div><\/div>

<\/i><\/i><\/span>If I rent out my property to a company, whose name should be on the agreement?<\/span><\/a><\/h4><\/div>
If you are renting out your property to a company that is in turn renting it out to its employee, we recommend having the tenant as a signatory on the rental agreement on behalf of the company. In the past, companies in Denmark received tax deductions for renting housing, but this is no longer the case. Additionally, it is also in your interest to know who will be living in your home. Sometimes, a company may be interested in renting a property with the condition that several different employees may have the right of use for the property during the rental period.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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FAQ for tenant<\/h3><\/div><\/div><\/div>
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<\/i><\/i><\/span>I\u2019m a renter. Why do you need information about me?<\/span><\/a><\/h4><\/div>
Liberty Housing connects private landlords to prospective tenants, and our aim is to present you as well as possible to the landlord of the rental property you are interested in. After all, it is the landlord who ultimately selects the tenant, not us. That is why we want to know where you work, whether you have pets and so forth.<\/div><\/div><\/div>

<\/i><\/i><\/span>Where can I find the total monthly cost\/rent for a property?<\/span><\/a><\/h4><\/div>
The rent indicated on our website is always the rent without utilities. This means that in addition to the rent amount, you will also be charged for water, heating, electricity and in some cases TV and broadband. We can send you the approximate monthly utility costs of each rental property. The various costs will be listed separately in your rental agreement. Danish legislation requires landlords to provide an account of consumption costs, which is why the rent and utility costs are always charged separately.<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I pay for utilities?<\/span><\/a><\/h4><\/div>
When renting an apartment in Denmark, water and heating costs are typically paid directly to the landlord along with your rent. If you are renting a house, on the other hand, you often pay for water consumption on account directly to the landlord along with your rent, while additional costs for electricity, heating, broadband, etc. are paid directly to the utility suppliers. When you obtain a rental home through Liberty Housing, we will of course make sure that you are clear on what you are paying for and to whom. If the rental property is covered by an administration agreement, Liberty Housing is responsible for carrying out readings on the energy consumption meters. Alternatively, you can agree with the landlord to carry out the readings yourself when you move in.<\/div><\/div><\/div>

<\/i><\/i><\/span>What is a move-in report (indflytningsrapport)?<\/span><\/a><\/h4><\/div>
We always offer to prepare a move-in report prior to you occupying the rental property. Move-in reports provide benefits to both the landlord and tenant, as it documents the condition of the property at the time of the hand-over. This ensures that neither of you can be held financially liable for damages you did not cause at the end of the rental period. If you discover any defects or deficiencies that were not included in the move-in report, Danish legislation provides you with a 14-day deadline to notify the property owner or us at Liberty Housing of such, ensuring that we can include those details in the report.<\/div><\/div><\/div>

<\/i><\/i><\/span>What is the notice period for a rental property?<\/span><\/a><\/h4><\/div>
The rental agreement we offer generally stipulates a fixed-term rental period of 9 months. After that, the tenant is free to terminate the rental agreement with 3 months\u2019 notice. A few of our rental properties are not rented out with the initial fixed-term period, allowing you to submit a 3-month notice at any point during the rental period. In addition, Danish legislation allows diplomats to include a diplomat clause in the agreement, which allows them to terminate the rental agreement with three months\u2019 notice at any time if they are to be stationed abroad.<\/div><\/div><\/div>

<\/i><\/i><\/span>What if I want to terminate the rental agreement prematurely?<\/span><\/a><\/h4><\/div>
The rental period has been established and specified in the rental agreement we prepare. In general, neither the tenant nor landlord can terminate a time-limited rental agreement prematurely. However, one exception to this rule is if this option has been included in the agreement. This means that usually, you have to wait to be released from the rental agreement at the date specified in the agreement unless you are able to reach a different arrangement with the landlord. You will therefore also be required to pay rent until the end of the notice period or the rental agreement expires.<\/div><\/div><\/div>

<\/i><\/i><\/span>How much am I required to pay in deposit and advance rent?<\/span><\/a><\/h4><\/div>
A deposit is an amount that the landlord retains as security in the event that anything should happen. It is the landlord who decides the size of the deposit. However, we usually require a deposit corresponding to three months\u2019 rent. In addition, we also usually require one month\u2019s rent in advance. There are some landlords who require three months\u2019 rent in advance and others who require a one-year bank guarantee. You are always welcome to contact us if you have any questions about a specific rental property.<\/div><\/div><\/div>

<\/i><\/i><\/span>When am I required to transfer the deposit and advance rent?<\/span><\/a><\/h4><\/div>
Once you have received your copy of the rental contract, you will have 6 working days to transfer the deposit and advance rent directly to Liberty Housing. We will then make sure that the landlord receives the amount. The 6-day deadline applies regardless of the hand-over date for the rental property.<\/div><\/div><\/div>

<\/i><\/i><\/span>What condition will the rental property be in when I take it over?<\/span><\/a><\/h4><\/div>
The condition depends on the landlord\u2019s wishes. Some landlords carry out a total renovation, while others rent out their property in the same condition it was in at the viewing. Naturally, you can request information about the expected condition of the rental property prior to moving in. The condition will also be documented in a move-in report.<\/div><\/div><\/div>

<\/i><\/i><\/span>Will I get my deposit back?<\/span><\/a><\/h4><\/div>
As a rule, you must always return a rental property to the landlord in the same condition it was in when you took it over, with exceptions made for normal wear and tear. This means that if the rental property was newly renovated when you took it over, it must also be newly renovated when you return it. This also means that the landlord cannot require the rental property to be returned in a better condition that it was in at the start of the tenancy. Whether you receive your full deposit back or not accordingly depends on the condition of the rental property when you return it to the landlord.<\/div><\/div><\/div>

<\/i><\/i><\/span>When will I receive my deposit if the condition of the rental property is at the agreed standard?<\/span><\/a><\/h4><\/div>
Under normal circumstances, the landlord will return your deposit within a few weeks after the end of your rental agreement. This means that moving out earlier does not affect how soon you will receive your deposit back. The landlord\u2019s deadline to raise a claim is two weeks, during which they can notify you of any flaws or deficiencies if the rental property has not been returned in the agreed condition. The condition of the rental property will be stated in the move-in report and rental agreement (as well as the move-out report if the landlord ordered such a report).<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens to my deposit if the condition of the rental property is not as agreed?<\/span><\/a><\/h4><\/div>
The landlord has the right to commence repairs and renovation of the rental property at your expense if you do not return the property in the agreed condition. The expenses associated with those repairs and renovation will be deducted from your deposit. The remaining amount (if any) will only be returned to you once the repairs and renovation work have been completed. The condition of the rental property will be stated in the move-in report and rental agreement (as well as the move-out report if the landlord ordered such a report).<\/div><\/div><\/div>

<\/i><\/i><\/span>What can delay the repayment of my deposit?<\/span><\/a><\/h4><\/div>
If the landlord is unable to carry out a reading of the heating meters, they can reserve a small amount of the deposit until the heating costs for the tenancy period have been settled. This is necessary because the utility suppliers only provide information on the actual heating consumption of a property once a year. Once the landlord receives the consumption information, the accounts will be settled and any additional costs will be deducted from the remainder of the deposit. The amount that is left of your deposit after that will be returned to you.<\/div><\/div><\/div>

<\/i><\/i><\/span>Do rental properties have a residency requirement?<\/span><\/a><\/h4><\/div>
In general, there is a residency requirement for all properties (excluding holiday homes) in Denmark in which one or several persons have previously been registered as residents. This system is intended to ensure that there is always someone registered at the address. The residency requirement therefore also applies to rental properties. Of course, there are some properties that are not subject to the residency requirement, such as newly constructed properties without any previously registered residents. These are almost exclusively rented out to diplomats or others who are exempt from the mandatory requirement to register at the address.<\/div><\/div><\/div>

<\/i><\/i><\/span>What about home contents insurance (indboforsikring) as a renter?<\/span><\/a><\/h4><\/div>
If you rent an unfurnished property, it is your responsibility to obtain a home contents insurance as it is your furniture in the property. On the other hand, if you are renting a furnished property, it is the landlord\u2019s responsibility to obtain a home contents insurance to cover the furniture in the property. Any items you bring into the home, however – such as a PC or your own furniture – are not covered by the landlord\u2019s insurance and therefore require you to obtain your own insurance.<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens if a radiator or something else breaks?<\/span><\/a><\/h4><\/div>
If the rental property is covered by an administration agreement at Liberty Housing, you should contact us directly. Otherwise, you should contact the landlord.<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I get cable TV?<\/span><\/a><\/h4><\/div>
There are several cable TV providers in Denmark, such as YouSee and Boxer, which you can contact for a cable package subscription. Typically, tenants are expected to arrange this themselves unless otherwise specified in the rental agreement.<\/div><\/div><\/div>

<\/i><\/i><\/span>Am I required to maintain the garden?<\/span><\/a><\/h4><\/div>
Yes. If it is a private garden that is included in the rental property, you have what is called a garden maintenance obligation (havepasningspligt). Some landlords hire gardeners, and others have specific wishes for how the garden ought to be maintained. This will be stated in your rental agreement or agreed verbally with the landlord.<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens when I move out of the rental property?<\/span><\/a><\/h4><\/div>
When you move out of a rental property, the landlord must have access to inspect it. You must also inform the landlord of your new address or an address they can reach you at no later than 8 days before you move out of the property.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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